New Rpoints: Terms of Use

1. Introduction

a)The following Terms of Use ("Agreement") explain Rpoints.com's obligations ("We" "Us" "Website") to the users and registered members of our Website ("You" "Member") and Your obligations. By using our Website and registering as a Member, You agree to these Terms of Use.

2. Membership

a) Membership to our website is only open to UK residents who are over the age of 16.

b) Only one account is allowed per person and a maximum of 3 accounts per house hold.

c) You should consult our FAQs and contact our Customer service helpdesk with regards to any questions or issues regarding our service.

d) You agree not to post transaction related or customer service queries on our site or elsewhere, unless specifically permitted by us in writing.

e) You must provide accurate information about yourself including valid email address. It is your responsibility to keep these details up to date on our website. Since we will be sending important information via email, your need to ensure that you get our emails. We suggest that you add our email addresses (support@rpoints.com and news@rpoints.com) to your address book or list of allowed senders

f)We reserve the right to refuse membership or terminate your membership anytime without notice. If we do terminate your account, we will pay you the cash back you earned until then, providing you have reached the minimum payment.

3. Cashback Service

a)We promote and advertise goods and services from participating Retailers (Retailers) on our Website.

b) If You follow the instructions/links on these offers/advertisements on our Website and make transactions with Retailers, the Retailers pay us a sum of money ("Commission") for referring Your custom. The Retailer must confirm to us that Your purchase is tracked, valid and successful and pay us the Commission. ("Valid Transaction")

c)We pay You the amount advertised on our Website to You as "Cashback", after we receive this Commission for Your Valid Transactions

d)To earn Cashback on Your online Transactions

f)In the uncommon event of a Retailer not paying us or delaying payments for whatever reason, we will do our best to chase up the payment and award You the cash back, but the Retailer's decision would be final. If they reverse the payment, for example if a product is returned, we will also have to reverse the Cashback in Your account.

g)We and/or the Retailers reserve the right to change terms/conditions/Cashback of any offer displayed on our site without notice

h)If either we or the Retailer suspect fraud, misuse we reserve the right to refuse to pay You the Cashback

i)There are various circumstances in which Cashback/Rewards will not be payable, including:

The Retailers not paying us the commissions for any reason (returned orders, Retailer going into administration, suspected misuse etc.)

Suspension or termination of Your account due to suspected misuse or breach of this agreement

You allowing other people to use Your account on our Website or making purchases on other's behalf

Where the Cashback/reward is attributable to or unpaid in any member's account that has been inactive (not logged-in to the Website) for more than 12 months

j)If You do not enter or enter any incorrect details of Your payment method, we will not be able to pay You the Cashback. Therefore please ensure that Your profile is up to date on our Website so we know where to pay You without delays.

k)We do take great care in advertising the correct offer/Cashback/reward on our site. In the event of an error or omission, we reserve the rights to amend or delete the offer/reward.

4. Your purchases with Retailers

a)Where we provide links and advertisements to the Retailers on our site You visit the Retailer/their website make the purchase directly from them. We do not sell any of these products or services ourselves.

b)You will address all issues regarding the product/service, payment, warranty etc. should be addressed directly with the relevant Retailer.

c)However, it is important that You understand that Retailers or their advertising/affiliate agencies should not be contacted by You for Cashback related issues.

d)Even though we take utmost care in checking the Retailers we list on our site, we are not in any way responsible for the content of their websites, their services, availability, legality, quality, safety or suitability of their products or services.

e)We do not provide any financial advice or recommendations on products. Therefore You understand that it is Your responsibility to make informed decisions based on Your own research.

5. Prevention of Misuse

a)You agree not to buy products or services from any of our participating Retailers

By deceptively or unfairly exploiting the offers

Services or products which You do not intend to use (and buy for the purpose of getting Cashback/rewards)

b)You agree not to entice other members to misuse any offers advertised on our Website

You are responsible for all content, including text, images or other materials you post on our website and We do not endorse, authorise or guarantee content submitted by You or other members in any way.

Not to post any defamatory, abusive, indecent, menacing, infringing, obscene, threatening, unlawful, harassing or malicious content

Not to post any content which could incites hatred, discrimination, hate or violence towards any person or group on account of their disability, religion, race, nationality or otherwise

Not to post any content or information which infringes on copyright, trademark, patent or other proprietary rights of other party

Not to advertise goods or services or post affiliate links unless specifically allowed by us

To ensure any feedback/comments you provide on our retailer partners or any part of our service is accurate and fair

Not to post/upload anything illegal or upload material like virus/Trojan/worn or anything else designed to interfere with our Website or services

That we have the rights to amend/delete/move any material submitted or posted by You

Not to spam other Members with unsolicited private or group messages

Not to post content or perform any acts, which in any manner could damage, disable, overburden or impair our Website or interfere with any other party's use and enjoyment of our Website

Not to write about or discuss any other loyalty/cashback services or their employees, including employees who no longer work for Rpoints

We have the right to, but not obliged to, moderate, delete or amend any content posted by any user of our Website

Show due respect and courtesy towards other members including moderators and not to post any content which is likely to cause needless annoyance, inconvenience or distress to any person

If your forum access is disabled/deleted temporarily or permanently for breach of any of our Terms, Our decision will be final and no further correspondence will be entered into.

d)We reserve the right to suspend or terminate any member accounts or block access to our Website (partly or wholly) and/or other websites we own/operate if in our reasonable view that there has been a breach of our Terms of Use.

6. Privacy policy

a) We take our members privacy seriously. We are registered and comply with the requirements of the Data Protection Act 1998. Please see our Privacy Policy, which forms part of this agreement.

7. Intellectual Property Rights

a)All copyrights, trademarks, content, graphics, design and source code of our Website V A C Media Ltd and to copy, transmit, download, reproduce, rent, sell or distribute in any manner without written consent of the owners is not allowed. Violators of copyright laws are likely to face legal action. Of course You can download copy or print our pages for Your own personal, non-commercial home use.

8. Members who registered with Rpoints.com before the 20th of February 2011

a)Rpoints.com is under new management now. Rpoints Ltd (in liquidation, the Seller), who owned this Website previously, went into Liquidation in 2010. Our company, V A C Media Limited purchased certain domains, Websites and customer database and the right to continue to provide the services from the Seller on the17th of February 2011.

b)Any members and other creditors who were owed money have already been contacted by the liquidators FA Simms, who were dealing with this.

c)We did not purchase any previous transactions, liabilities or cash balances. Therefore we are not liable for any transactions, Cashback or other liabilities owed to You by the previous owners.

d)When You login and start using the New Website (from 1st of May 2011), You agree to this new terms of use and related policies on our site. Your Cashback balance will start from zero. You understand and agree that You cannot hold the current management, staff or owners of Rpoints for any acts, Cashback balances or liabilities of the Seller.

e)We strictly comply with the Data Protection Act. Please see our Fair Processing Notice.

9. Disclaimers and Limitations

a)While we do take reasonable care and diligence in providing our service, our service is provided on an "as seen" or "as available" basis and without any warranties, express or implied including but not limited to warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, functionality, security, accuracy and availability.

b)To the extent permitted by law, we will not be liable for any losses or damage caused directly or indirectly to anyone resulting in using our Website.

c)The content of our site and reviews or comments by anyone including other members should not be taken as advice and it is up to You to make Your decisions regarding Your purchases.

d)With regards to any liability regarding disputed Cashback balances, You understand that our maximum liability for any such transactions is the amount of commission we receive from the Retailer for that particular transaction.

10. Miscellaneous

a)We reserve the right to modify these Terms of Use or any part of our Website or services at any time. The content of this page was last updated on 10th of May 2011.

b)If we modify the terms and conditions, we will post it on our Website and from the date of posting, it will apply to all our members including the existing ones.

c)We reserve the right to assign or sub-contract our rights under this agreement and/or the provision of our services.

d)This agreement replaces any previous agreements and understandings with You by Rpoints.com

e)The terms and conditions of our services and any disputes if they arise shall be governed by and construed in accordance with the law of England without reference to rules governing choice of laws.

f)By joining as our member of our Website You hereby submit to the exclusive jurisdiction of the English courts and indemnify V A C Media Ltd for any loss, expenses or damage which may arise out of (a) You breaching these Terms and Conditions (b) Your transaction with any Retailers.

g)In the event that any term of this Terms of Use is held to be invalid or unenforceable, the remainder of this Agreement shall remain valid and enforceable. Our failure to act with respect to a breach by You or others does not waive our right to act with respect to subsequent or similar breaches.

11. Contacting us

a)Please note that all communications regarding this agreement, Cashback, our site policies etc., need to be done by contacting us through our Online Helpdesk, following which You will receive response by email from us. We do not provide customer service by other methods or answering questions on other websites. Rpoints.com is owned and operated by V A C Media Ltd, and our details can be found on our About Us page.